Privacy Policy

  • Privacy Policy

    Effective Date: 9/8/2020

    This Privacy Policy outlines how Therapy & You ("the Practice") protects your privacy, especially concerning your Protected Health Information (PHI) and the methods of communication we use to ensure your safety and security. We are committed to safeguarding your privacy in accordance with federal law, including the Health Insurance Portability and Accountability Act (HIPAA).

  • Your Rights Regarding PHI

    You have specific rights concerning your PHI, including but not limited to:

    Right to Inspect and Copy: You may request an electronic or paper copy of your PHI. A reasonable fee may apply. The Practice may deny your request if it believes the disclosure will endanger your life or another person’s life.

    Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete. The Practice may deny your request, but will provide a written explanation and allow you to submit a statement of disagreement.

    Right to Confidential Communications: You may request to be contacted in a specific manner, such as by phone or email. The Practice will accommodate reasonable requests.

    Right to Restrict Disclosure: You may request a restriction on the use or sharing of your PHI for treatment, payment, or business operations. The Practice is not required to agree to your request if it would affect your care.

    Right to an Accounting of Disclosures: You may request a list of disclosures of your PHI. The first request within a 12-month period is free; additional requests may incur a reasonable fee.

    Right to a Copy of This Privacy Policy: You may request a paper copy of this Privacy Policy at any time, even if you agreed to receive it electronically.

    Right to Choose a Representative: If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights regarding your PHI.

    Right to File a Complaint: You may file a complaint if you believe your rights have been violated, either with the Practice or with the U.S. Department of Health and Human Services.

  • Our Uses and Disclosures of PHI

    We may use or disclose your PHI without your authorization in the following circumstances:

    For Treatment: We may share PHI with other professionals involved in your care.

    For Payment: We may use and disclose PHI to bill and collect payment for the services we provide.

    For Health Care Operations: We may use PHI for operations, including quality assessment and improvement activities.

    As Required by Law: We will disclose PHI when required by federal, state, or local law.

  • Information Obtained During the Purchase/Attendance of a Support Group

    When you purchase or attend a support group offered by Therapy & You, we may collect personal information, including but not limited to your name, contact information, payment details, and any health-related information you choose to share during the group sessions.

    Confidentiality: All information obtained during the purchase or attendance of a support group is protected under HIPAA. We will not share, sell, or convey this information to third parties for marketing or promotional purposes.

    Security Measures: The Practice employs strict security measures to protect this information, including encryption, access controls, and regular monitoring of our systems.

  • Information Obtained During the Purchase/Attendance of an Event, Class, Webinar, Training, or Zoom Meeting

    When you purchase or attend an event, class, webinar, training, or Zoom meeting hosted by Therapy & You, we may collect personal information such as your name, contact details, payment information, and any other information you may provide during the event.

    Confidentiality: Any information collected during these activities is protected under HIPAA. We are committed to keeping this information confidential and will not share, sell, or convey it to third parties for marketing or promotional purposes.

    Security Measures: The Practice takes all necessary steps to protect this information, including using secure platforms for virtual events, encrypting data, and restricting access to authorized personnel only.

  • Information Obtained During the Purchase of Merchandise

    When you purchase merchandise from Therapy & You, we may collect information such as your name, shipping address, payment details, and any preferences related to the product.

    Confidentiality: All information obtained during merchandise purchases is handled with the same level of care as your PHI. We will not share, sell, or convey this information to third parties for marketing or promotional purposes.

    Security Measures: The Practice uses secure payment processing systems and protects your purchase information through encryption and access controls.

  • Texting, Phone Calls, and Emails

    The Practice recognizes the importance of protecting your privacy in all forms of communication, including texting, phone calls, and emails.

    Text Messaging: By clicking "Subscribe" or providing your phone number, you agree to receive recurring informational messages from Therapy & You. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying "STOP" to any message. Reply "HELP" for more information. Information obtained via text will not be shared, sold, or conveyed to third parties for marketing/promotional purposes. Text communication is not always secure, and while we take precautions to protect your information, you should be aware of the risks involved.

    Phone Calls: We may contact you via phone for appointment reminders, treatment information, and other related communications. If you have specific requests regarding phone communications, please inform the Practice. Information obtained via phone will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

    Emails: We may send you emails containing PHI, appointment reminders, and other information relevant to your care. Information obtained via email will not be shared, sold, or conveyed to third parties for marketing/promotional purposes. Email communication is not always secure, and while we take precautions to protect your information, you should be aware of the risks involved.

  • Security Measures

    The Practice takes the following measures to secure and keep confidential all PHI:

    Encryption: We use encryption technologies to protect PHI transmitted electronically.

    Access Controls: Only authorized personnel have access to PHI, and they are required to maintain its confidentiality.

    Training: All employees and associates are trained on HIPAA compliance and privacy practices.

    Physical Safeguards: We use physical safeguards, such as locked file cabinets and secure office spaces, to protect your PHI.

  • Breach Notification

    In the event of a breach involving your PHI, the Practice is required by law to notify you promptly. The notification will include details of the breach, what PHI was involved, and steps you should take to protect yourself.

  • Changes to This Privacy Policy

    The Practice reserves the right to change this Privacy Policy at any time. Any changes will apply to PHI that we already have and any new information we may collect in the future. You will be notified of significant changes and may request a copy of the revised policy.

  • Changes to This Privacy Policy

    The Practice reserves the right to change this Privacy Policy at any time. Any changes will apply to PHI that we already have and any new information we may collect in the future. You will be notified of significant changes and may request a copy of the revised policy.